Apologies are necessary in every relationship to free us from dismal feelings of shame and guilt. However, apologies by executives on behalf of themselves or their organizations are increasingly more important with the added visibility of social media coverage. Failing to apologize can diminish and eventually dissolve a relationship, but timely apologies can create goodwill and repair damage.
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Employees are consumers and talent competition is high. Leaders must support the organization and potential employee by intentionally examining their organizational culture and taking proactive steps to improve every phase of the employee experience cycle.
Read MoreLeadership trends provide guidance, much needed insight and manageable ways to improve a company’s bottom line; however, they can quickly become overwhelming time-sucks. Managing your team and keeping the company culture relevant and engaged competes for your time and company dollars while promising to improve customer relations through loyal branding and employee promotion of that brand profits when engaged employees work more productively and efficiently. However, engagement is not the singular answer.
Read MoreMost companies agree, engaged employees profit their bottom line, increase production and motivate those around them, they are one of the more likely employees to experience burnout and leave. High engagement is linked to stress and may not be entirely beneficial as noted by Yale researchers. 20% of the exhausted-engaged employees polled reported high engagement and high burnout ( https://osf.io/h6qnf/ and http://ei.yale.edu/what-we- do/emotion-revolution- workplace/) Due to this elevated burnout and stress, companies may experience higher, costly turnover rates.
Read MoreAccording to kornferry.com, the top five reasons employees are leaving their current jobs (in majority order) is because they are bored and unchallenged; not a fit for their current company culture; expecting to lose their job in the near future; are looking for a higher salary or are unhappy with the current company political scene (https://www.kornferry.com/institute/job-hunting-2018-boredom). And with approximately 2 million new jobs added in 2017 alone, there is plenty of opportunity to switch.
Read MoreThe ability to manage profitability through cost containment continues to be a challenge for many healthcare CEOs. Gone are the days of easy cuts. Nice to have versus necessity is a narrowing field of opportunity.
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