Creating High-Reliability Solutions
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Specialized Services

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As highly experienced healthcare executives, our team at RELIA Healthcare Advisors understands the unique challenges facing healthcare leaders today. That’s why we’re here to help with customized offerings that address your ongoing organizational and leadership needs. 

QUALITY, SAFETY, CULTURE ASSESSMENTS & EXECUTIVE COACHING

The journey toward high reliable quality and patient safety begins with an understanding of the present state with an eye toward future possibilities. Our advisor team has navigated an array of challenges during their healthcare leadership careers. As a result, they recognize your present challenges and are positioned to help you meet them. 

We offer unique assessment programs focused on quality, patient safety, leader effectiveness, and culture improvement designed to maximize your resources while furthering your journey toward high reliability. Open the door to success with these innovative, assessment programs.


Quality and Safety Assessment

Our unique Quality and Safety Assessment program is a multi-faceted examination of your current quality and safety practices with a gap analysis toward your desired future state. In this program, we will work with you, your leadership team, medical staff leaders, and key board members to gain insights into your present challenges and practices as well as help you create a vision for a high-reliability organizational plan.

This signature program is highly participative and is led by a RELIA partner to ensure you are receiving the appropriate resources and expertise.

Insightful Analysis

Upon completion of our analysis, we provide an initial evaluation of your organizational quality and safety practices.  This analysis is compiled through a series of interviews with you and your team of key board members, medical staff leaders, and employees. Your practices are compared to proven best practices to inform our recommendations for your high-reliability journey.

Map Your Journey Forward

A typical assessment report takes 3-weeks to complete, from assessment to delivery of a written report and debriefing for your team.


CULTURE ASSESSMENT & EXECUTIVE COACHING

The actions and conversations of all an institution’s members influence its culture. Individual behaviors and conversations create a unique identity for your organization. Institutions adopt approaches that either move toward highly effective organizations or diminish those efforts. Transparency within such cultures can be difficult, making organizational culture solutions challenging.

Our Organizational Culture Assessment evaluates these challenges and helps you solve them with the support of industry experts. Our program guides organizational leaders through an introspective analysis to identify the cultural levers and barriers to institutional quality and safety effectiveness. Executive coaching guides and inspires your leaders toward individual and organizational success.


Additional Services:

  • HIgh-Reliability Organizational Models

  • Quality and Patient Safety Strategies

  • Board and Medical Staff Governance Assessment and Design

  • Medical Staff Credentialing and Peer Review

  • Malcolm Baldrige Operating System