In the pandemic and post-pandemic era, volatility may be the new norm. A crisis-ready leader and culture empowers teams and strengthens a company within its industry. Crisis leadership is the process by which a company recovers from an event, the strategies it implements, and the ability of its employees to weather the situation.
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Physicians and healthcare workers work in a constant tension between serving their patients, their organization, and their own ethical/moral beliefs. The effects of this frustration are magnified with the naturally resilient and self-reliant attitude of many healthcare workers.
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